Engaging Millions

One Customer at a Time

What we do

We marry digital engagement and data driven insights to help our clients connect to millions, one customer at a time.

We are digital engagement and technology experts who work with shopping malls, retailers, start-ups and SMEs, helping them to increase engagement and insights with their customers.


Your Customer Experience
Management and Tech Agency

With solution expertise in Customer Experience Management and Technology, our goal
is to partner with you to maximise your business and to help you better understand and
connect with your customers through personalisation.

Promoting best practices

We understand our Clients
and their Business.

Case studies

End to End Digital
Experience for Suntec City Ecosystem

Quantum manages the omni-channel engagement and loyalty programme for Suntec City, one of the biggest and leading shopping malls in Singapore with five office towers and a convention centre around the property.

Through Suntec City mobile application and various digital touchpoints powered by mall and retail technology solutions, Quantum connects the mall’s merchants, corporate office workers, shoppers and visitors and create a seamless O2O (online to offline and vice versa) experience and build community for Suntec City Ecosystem.

Quantum was conferred a Silver award in “Loyalty Programme of the Year” and a bronze award in “Best Loyalty Programme – Retailer” at the Loyalty & Engagement Awards 2016, an annual event that identifies the best customer loyalty and engagement standards and practices in the Asia Pacific region.

Brands we made an impact

More than 350 brands benefited from
increased sales and members’ engagement
by using our platforms and services.

How we work

Four Steps We Use to
Transform Your Business


Audit of business strategy, roadmaps and owned media to put your business on the right track


Toolkit deployment to help you achieve best practices in planning, execution and measuring ROI


Roadmap plans to revamp, enhance and deploy campaigns with the power of data-driven insights


Recommend the right system, implementation and integration to achieve business objectives

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